CTS Program - Schedule

Virtual/In-Person Session I – February 2022

2022 Travel Outlook - Customer Service

2022 Travel Update Panel

What’s Ahead for LOT and CRT?
Lt. Governor Billy Nungesser, Doug Bourgeois


Virtual Session II – May 2022

Bring Meaning to Your Work

Finding and Using your Louisiana Resources
Theresa Overby and Laine Garner will walk travel counselors through digital and printed resources to enhance the visitor’s experience.


In-Person Session III – August 2022

Summit Lunch & Learn


Virtual Session IV – November 2022

Why is Travel Important to My Community?
LTA staff and CVB leadership will discuss the community importance of frontline hospitality workers. How does my job matter to elected officials?
*Certification Test administered immediately following